Turn workplace challenges into realistic practice
OL Business Simulations are tailored learning experiences designed around your organisation’s real challenges, roles, and goals. Working with OL’s learning experts, you can create realistic scenarios that help learners make decisions, receive feedback, and build confidence in situations that reflect their working world.
The result is a practical, relevant learning experience for your people, and clearer insight for your organisation into where support, coaching, or follow-up development may be needed.
When knowing isn’t enough
Some skills are hard to build through content alone. When people need to make decisions, have conversations, or respond under pressure, they need space to practice.
Skills need practice
Learning can explain what good looks like. Simulations give people a chance to practice how to do it.
Judgement matters
Workplace situations involve context, pressure, and judgement. Simulations help learners navigate that complexity safely.
Confidence comes from doing
Learners can make decisions, receive feedback, and build confidence before applying new skills at work.
Insight matters
Simulations can help organisations understand where learners are confident, where they need support, and what to focus on next.
Inside an OL Business Simulation
Every simulation is tailored to the skills, behaviours, and workplace moments your people need to navigate. Depending on your goals, the experience can include realistic scenarios, roleplay-style interactions, branching choices, feedback, and insight.
Realistic scenarios
Recreate workplace situations that reflect your teams’ roles and day-to-day challenges.
Email-based interactions
Let learners respond to realistic messages or complaints, then receive feedback on how they handled the situation.
Roleplay-style conversations
Give learners a safe way to practise customer calls, manager conversations, sales discussions, or difficult workplace moments.
Feedback and insight
Give learners guidance as they move through the experience, while capturing useful data on choices and development needs.
Built around the moments that matter
Every simulation is tailored to a specific business challenge, audience, and workplace context. Here are some of the areas where simulation-led learning can help.
Sales enablement
Help sales teams hone their discovery, objection handling, and negotiation skills, and have value-led conversations.
Middle and new management
Give managers a safe space to practice feedback, coaching, conflict, and performance conversations.
Retail and frontline teams
Help teams apply product knowledge confidently and consistently in real customer conversations.
Customer service
Help teams handle complaints, escalations, and high-pressure customer interactions with more confidence and consistency.
How OL Business Simulations work
You don’t need to design or build the simulation yourself. OL works with you to shape the challenge, create the experience, and turn the insight into meaningful next steps.
1
Define the challenge
We work with you to understand your audience, goals, and the real workplace moments you want to improve.
2
Design the experience
Our learning experts map out realistic scenarios, decision points, and feedback moments around your context.
3
Build the simulation
Your simulation is created using KNOLSKAPE’s GenieKreator technology, tailored to your roles and context.
4
Launch and learn
Deploy the simulation through your learning workflows, including SCORM-compatible LMS delivery where needed, then use the insight to identify next steps for learning, coaching, or support.
Expertly designed. Built for your business
The value of a business simulation isn’t just the technology. It’s how well the experience reflects your real challenge and how clearly it connects back to learning outcomes.
Learning design expertise
Our instructional designers shape simulations around your audience, objectives, and real workplace context.
Insight you can use
We help connect simulation results back to development priorities, so the experience doesn’t end when learners complete it.
Powered by KNOLSKAPE
Our partnership brings proven simulation technology together with OL’s UK L&D expertise.
Ready to explore business simulations?
Whether you have a specific challenge in mind or want to understand how simulation-led learning could support your teams, we can help.
Tell us a little about what you are trying to solve and a member of our team will be in touch.