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Is poor quality data affecting informed decision making?
Many trained employees need help with complex CRM, finance and accounting software. It’s easy to enter data in the wrong format or miss vital workflow steps.
Management reports drawn from inaccurate data cannot be relied upon to make vital business decisions.
Training is important. Yet, 90% of learning from a training event is forgotten within one week.
Omniplex Guide bridges the gap between initial training and correctly inputting accurate data in the flow of work.
Show me howDriving improved data integrity
Driving improved data integrity
Omniplex Guide works for any software app that relies on accurate data input. It functions like an in-app mentor, guiding users to successfully navigate and enter data correctly.
Data accuracy
30% increase in accuracy of data input
Improved management reporting
Accurate data drives reliable reports and forecasts
Motivated employees
Increased confidence on using CRM and other software
Prevent manual data errors
Accurate data entry is essential. Wrongly entered manual data distorts accurate forecasting and reporting, preventing a true picture of business performance.
Users are prompted to enter data in the right format with step-by-step walkthroughs, videos, images and links to other content.
When data is incorrectly entered, Omniplex Guide will prompt the user to re-enter it correctly in the right format.
If a user doesn’t enter all the necessary information, they will be reminded of any fields that still require data input before they can proceed to the next task.
Tell me morePrevent manual data errors
Accurate data entry is essential. Wrongly entered manual data distorts accurate forecasting and reporting, preventing a true picture of business performance.
Users are prompted to enter data in the right format with step-by-step walkthroughs, videos, images and links to other content.
When data is incorrectly entered, Omniplex Guide will prompt the user to re-enter it correctly in the right format.
If a user doesn’t enter all the necessary information, they will be reminded of any fields that still require data input before they can proceed to the next task.
Tell me moreReliable data, motivated employees
With accurate data input, you can produce management reports and forecasts that you can trust when making crucial business decisions.
Your employees will be motivated with increased confidence to input regular, accurate information without raising tickets, easing the pressure on support centres.
Create and monitor data training content in-house
Creating guides that improve users’ ability to input data with accuracy can be done by anyone regardless of their technical skills.
Guide works on all cloud based web applications, including customised in-house developed apps.
Guide content can be presented using a variety of themes and colours, depending on user preferences.
The Health Check feature alerts authors to any steps that may be broken or guides that may be out of date.
Changes to flows and content to optimise the user experience can be made immediately in real-time should anything require attention.
Users can have complete confidence that guides will help them to enter accurate information in all the right places.
Find out howCreate and monitor data training content in-house
Creating guides that improve users’ ability to input data with accuracy can be done by anyone regardless of their technical skills.
Guide works on all cloud based web applications, including customised in-house developed apps.
Guide content can be presented using a variety of themes and colours, depending on user preferences.
The Health Check feature alerts authors to any steps that may be broken or guides that may be out of date.
Changes to flows and content to optimise the user experience can be made immediately in real-time should anything require attention.
Users can have complete confidence that guides will help them to enter accurate information in all the right places.
Find out howOmniplex Guide - improving data integrity
Omniplex Guide - improving data integrity
Sales
Improved Data accuracy
It can take less than one week, to accurately update customer data using Omniplex Guide's in-app training and support.
Find out moreCreate new
processes
Within two weeks, users are able to navigate CRM workflows and processes to ensure all relevant information is complete.
Find out moreSuccessful
implementation
In less than one month, all "dirty data" was cleaned up to provide accurate management reporting.
Find out moreOur approach
01
Plan
02
Implement
03
Analyse
Measure, monitor and refine. Make changes in real-time to improve data accuracy
Omniplex Guide
Talk to an expert
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