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Is your journey to digital transformation on track?

Successful digital transformation relies on employees acquiring the necessary skills and resources for new technology adoption.

 

These involve large numbers of employees learning to use new software applications and navigate new processes.

 

Training is crucial before rollout, but employees will forget 70% of learning within 24 hours before applying it at work.

 

Omniplex Guide smooths the digital transformation journey by reinforcing up-front training with guidance, prompts and support where it really counts – in the flow of work.

 

Show me how

Remove the barriers to successful digital transformation

Remove the barriers to successful digital transformation

Omniplex Guide's in-app support is like a GPS system for your digital transformation roll out, steering your people to adopt new processes and use new software.

Organisational productivity

Keep operations running smoothly during change and improve productivity and efficiency on completion.

Successful employee engagement

Motivated employees will have the confidence to use new workplace processes and software immediately.

Cost savings

Reduce training costs and support tickets.

Create better user experiences

Deliver the help and support for your users precisely when they need it – while they’re carrying out their work.

Users can self serve step-by-step walkthroughs, prompts, videos, and pop-ups to help them navigate software, complete a task, fill out a form or input data correctly.

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Creating content in-house

User adoption begins by involving end-users to identify ways to enhance, refine, and speed up their business processes.

 

Guide works on all in-house and cloud based apps. Authors have complete flexibility to create tailored walkthroughs  and  build their own learning library of support content that anyone can access.

 

And users can fully engage with the digital transformation process and create their own guides. No development or technical skills are required.

 

Administrators  can then publish these for everyone to use.

 

Find out how

Creating content in-house

User adoption begins by involving end-users to identify ways to enhance, refine, and speed up their business processes.

 

Guide works on all in-house and cloud based apps. Authors have complete flexibility to create tailored walkthroughs  and  build their own learning library of support content that anyone can access.

 

And users can fully engage with the digital transformation process and create their own guides. No development or technical skills are required.

 

Administrators  can then publish these for everyone to use.

 

Find out how
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Regular Health Checks

Keeping on top of changing software, and ensuring processes are up to date can be difficult. Our Health Check feature keeps authors informed when steps are broken and provides guidance on how to fix them.

Changes can be made in real-time to unblock bottlenecks to successful digital transformation roll-out.

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How Omniplex Guide improves digital transformation

How Omniplex Guide improves digital transformation

1

Improved app training

Using Guides and support in the flow of work, employees knew how to use new apps and software immediately after initial roll-out.

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2

Adoption of new processes

Employees were able to navigate new processes with just an upfront "reminder" briefing with in-app guides and training.

Find out how
3

Successful implementation

Employees efficiency increased by 30%. Organisational productivity improved by as much as 25%.

Interested in learning more?

Our Approach

01

1. Plan

We work with your project team to establish task plans and key milestones.

02

2. Implement

We provide support for your team during implementation and train your authors on how to use in-app guidance and follow best practices.

03

3. Analyse

We help you measure, monitor and refine usage to optimise workflows and processes in real-time.

Omniplex Guide

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