CASE STUDY
TAG Global Training
TGT partnered with Omniplex Learning to transform their digital learning with a full end-to-end solution. By bringing content creation in-house and launching their new eLearning platform, they shifted from slow, third-party production to a fast, seamless workflow with full control, keeping compliance-critical training sharp, current, and ready for takeoff.
The challenge
Before working with Omniplex Learning, TAG Global Training relied on a third-party supplier to produce their digital training, which meant workflows were slow and inflexible, visibility over content was limited, and the constant need for updates, driven by fast-moving regulatory changes, made it difficult to ensure training materials were always accurate and current.
Bring content creation fully in-house
TGT wanted full autonomy over their digital learning, enabling them to update, refine, and scale content without relying on external suppliers.
Maintain TGT’s distinctive style and expertise
Preserving their unique voice, brand, and industry perspective was essential, ensuring every piece of learning felt authentically TGT.
Build a scalable content engine for the future
Long-term capability was key. TGT wanted a modern, future-ready system that would allow their learning programmes to grow and evolve over time.
Empower SMEs to contribute directly
By equipping subject matter experts to shape course content, TGT aimed to capture richer operational insight and ensure accuracy across every module.
Streamline and speed up workflows
Faster, smoother production processes were a priority, reducing bottlenecks and enabling rapid response to regulatory and organisational changes.
Personalise training to real-world operations
TGT sought to tailor their eLearning to reflect genuine procedures and scenarios, making each course more relevant and impactful for pilots and crew.
The solution
With Omniplex Learning’s support, TAG Global Training built a modern, self-sufficient digital learning ecosystem designed to give their team full control and confidence.
Articulate 360
Articulate 360 empowered TGT to design, update, and manage their own eLearning, giving them complete ownership of their training content and the ability to react quickly to regulatory changes.
Training
Through hands-on training, instructional design support, and Articulate Storyline guidance, TGT’s team developed the skills needed to build engaging and compliant digital learning.
Docebo
Docebo provided the foundation for TGT’s digital learning delivery, supporting scalable, consistent, and easily accessible training.
Template Packs (Gold)
Using Omniplex Learning’s Gold Template Pack removed the heavy lifting from the content creation process. TGT’s team gained a set of professionally designed building blocks, enabling them to craft bespoke digital learning quickly and creatively.
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“We’ve gone from novices to experts in a really short space of time. I definitely recommend working with Omniplex Learning if you’re looking to put together any eLearning programmes or digital learning. We’ve become a great partnership, everyone we speak to is just full of energy and they appear to love what they do so it’s infectious.”
Tem Smith, LMS Specialist and eLearning Designer
The results
By partnering with Omniplex Learning, TGT brought training in-house and launched TGT Climb, giving them faster workflows, full control, and operationally aligned learning.
Launch of TGT Climb
Together, we designed and delivered TGT Climb, giving TGT a modern, centralised platform for high-impact, compliant training.
Content creation
TGT now has complete control over their digital learning, enabling them to design, update, and refine content independently and at speed.
Faster workflows
By bringing production in-house and streamlining processes, TGT has dramatically reduced bottlenecks and can respond quickly to regulatory updates and business needs.
Scalable learning
TGT has built a future-ready content creation framework that can expand as their training requirements evolve, ensuring long-term sustainability.
Internal upskilling
With expert guidance from Omniplex Learning, the team rapidly developed the skills needed to build high-quality eLearning, effectively transforming from novices to confident content creators.
Training Tailored
Their eLearning is now precisely aligned with TGT’s operational procedures, ensuring pilots and crew receive training that reflects real-world scenarios and industry expectations.
“OL are always looking to do the next best thing with us. It really feeds into what TAG Aviation is all about, it’s keeping things fresh and always continuously evolving. I feel we’ll have this partnership for a long time.”
Lesley Coleman, Global Training Manager
About TAG Global Training
TAG Global Training is a global leader in private and business aviation, trusted for its world-class standards in safety, service, and operational excellence. Operating across Europe and Asia, TAG supports pilots and crew through rigorous, industry-leading training that keeps teams confident, compliant, and ready for real-world operations.
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