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Organisations invest time and money in new software tools such as Salesforce.The question is – how much of that investment is working and delivering a return?Using Salesforce as an example…

In this article, we’ll look in detail at the mindset and typical behaviour of each adopter category and explore how this knowledge can be used to enhance L&D programmes.

How often are employees left waiting on support tickets or on-hold with website live-chat? How much time and productivity does this cost? And can employees afford to take the time out of their day to take an hour-long training course? Learning in the flow of work is a practice that can mitigate these issues and bring workplace learning more in-line with the age of instant answers that people are used to.

Working from home is here to stay… at least for a decent proportion of the UK workforce.The shift in working habits is also one of the reasons behind the so-called ‘Great Resignation’ which has brought on an unprecedented number of resignations and vacancies in recent times.

Everyone suffers from frustration at times at work.And this frustration can often be linked to technology. How often do we find that our computers are slow, programs won’t lead or software isn’t as intuitive as we might like.In this post, we’re going to look at how to deal with employee frustration and how a Digital Adoption Solution can reduce the issues that often comes when employees are using certain software tools.

A digital adoption solution could well be the tool that your business needs most right now. But what exactly is digital adoption?